Terms

Welcome to Answerfloor website. If you continue to browse and use Answerfloor website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy, refund policy, Disclaimer and any additional guidelines posted on the website govern Precise technologies FZE relationship with you at our website ‘Answerfloor.com’.

 

Welcome to our website. You are required to agree to these Terms of Use (the “Terms of Use” or “Agreement”) prior to use of Answerfloor.com (the “Site” or “Answer floor”). This Site and its content and Services are published and managed by Precise technologies FZE  a company registered in Fujairah  (“we” “us” or “Answer floor” or Answerfloor).

 

These Terms of Use are applicable to all visitors and users of the Site. By accessing, browsing, or using this Site, the visitors and users (“you”) agree to be bound by these Terms of Use and our Privacy Policy and comply with all applicable laws and regulations.

 

The Services that we provide to you are subject to these binding Terms of Use. We reserve our right to update these Term of Use at any time without any notice to you. The most current version of these Terms of Use can be reviewed by clicking on the “Terms of Use” hypertext link located at the footer of the Site. All changes are effective immediately when we post them. Please read carefully before creating an account and using the Site. If you do not agree to these Terms of Use, please do not use this Site any further.

 

By clicking to accept or agree to the Terms of Use when this option is made available to you or by using the Site in any manner, including but not limited to visiting or browsing the Site, you agree to be bound by this Agreement, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. This Agreement applies to all Members, including without limitation members who are vendors, customers, merchants, contributors of content, information and other materials or services on the Site.

 

If you have any questions, please refer to the contact us hi@answerfloor.com. By accessing or using this Site or otherwise indicating your consent, you agree to be bound by the Terms and the documents referred to in them. If you have any questions about the Site, please contact us at hi@answerfloor.com.

1    Definitions

‘Account’ means collectively the personal information and payment information submitted by you to access the Services and/or skill-building services or online education-related Services and internship or job related services.

‘Credit’ means the monies paid by each user through the Site to allow him or her to access the Services

‘Content’ means any text, images, video, audio or other multimedia content, software or other information or material submitted to or on the Site.

‘Intellectual Property’ means all intellectual property rights whether registered or not including without limitation all copyright, domain rights, design rights, database rights, trademarks, trade secrets, patents, and patentable processes.

“Member” means any person interacting with the Site and excludes persons who merely visit the Site and leave.

‘Services’ means the Services or information provided by us through the Site, but NOT the Job posting Services, for which each user or member alone is individually responsible. We are providing an online marketplace platform and creating a medium between users and skill builder related course providers.

‘Service Fee’ means that portion of the Credit payable to us for providing the Services.

‘Membership’ means monthly charges for different types of plan to get access for advance features.

‘Learner’ means any person (to include their parent or legal guardian, if applicable) using the Site for the purpose of availing of the learning Services.

‘Teaching Services’ means the Services provided by each blogger or course provider to each user through the Site and group discussions with each other and sharing of their notes, documents, files, messages, discussion, images and help to each other;

2.    Rules and Regulations

We have the right, at any time, to revise these Terms of Use and any other information contained in this Site by updating this posting without notice. We may also make improvements to this Site or Services it provides at any time at its sole discretion. In the case of any violation of these rules and regulations, we reserve the right to seek all remedies available by law. These rules and regulations apply to all visits to this Site both now and in the future. The answer floor decides all the rates for the membership plans. User and Members who comply with Answer floor’s policies to offer, buy or sell Teaching related Services at rates set by Teacher or Lifelong learner.  Answer floor has no control over the truth and accuracy, quality, safety, morality or legality of any aspect of the Services offered by Members and Member generated content. The answerfloor does not pre-screen Members or the content or information provided by Members. The answerfloor cannot guarantee the true identity, age, capabilities, and nationality of a Member. Answer floor encourages Students and visitors to review a Teacher’s profile, recommendations, and feedback through the tools available on the Site. You agree that Answer floor is a marketplace and as such is not responsible or liable for any content, for example, data, text, information, Member names, graphics, images, photographs, profiles, audio, video, items, blog or article and links posted by users and  other Members, or outside parties on the Site. You will use the Teaching Services and other Services at your own risk.

3.    Membership Eligibility

The Services are available only to, and may only be used by, individuals who are 18 years and older who can form legally binding contracts under applicable law. You represent and warrant that you are at least 18 years old and that all registration information you submit is accurate and truthful. Answer floor may, in its sole discretion, refuse to offer access to or use of the Site to any person or entity and change its eligibility criteria at any time. This provision is void where prohibited by law and the right to access the Site is revoked in such jurisdictions.

Individuals under the age of 18 must at all times use Answer floor’s Services only in conjunction with and under the supervision of a parent or legal guardian who is at least 18 years of age. In all cases, Members must be at least 21 years, the adult is the Member, and is responsible for any and all activities.

You agree to comply with all local laws regarding online conduct and acceptable content. The Member is responsible for all applicable taxes. In addition, you must abide by Answer floor’s policies as stated in the Agreement and the Answer floor’s policy documents listed below (if applicable to your activities on or use of the Site) as well as all other operating rules, policies and procedures that may be published from time to time on the Site by Answer floor, each of which is incorporated herein by reference and each of which may be updated by Answer floor from time to time.

In addition, some Services offered through the Site may be subject to additional terms and conditions promulgated by Answer floor from time to time; your use of such Services is subject to those additional terms and conditions, which are incorporated into this Agreement by this reference.

Keep the password you select secure. You are fully responsible for all activity, liability, and damage resulting from your failure to maintain password confidentiality. You agree to immediately notify Answerfloor of any unauthorized use of the password you select or any breach of security. You also agree that Answerfloor cannot and will not be liable for any loss or damage arising from your failure to keep the password secure. You agree not to provide the Member name and password information in combination to any other party other than Answer floor without Answer floor’s express written permission.

You must keep your account information up-to-date and accurate at all times, including a valid email address. To offer items on Answer floor you must provide and maintain valid payment information such as valid payment information, credit card information or valid PayPal account necessary details.

Answer floor accounts are not transferable by sale, gift, or otherwise to another party. If your account is registered as a Teacher, you personally guarantee that you have the authority to bind the entity to this Agreement.

Answer floor’s Services may not available to temporarily or indefinitely suspended Answer floor accounts. Answer floor reserves the right, in Answer floor’s sole discretion, to cancel unconfirmed or inactive accounts. Answer floor reserves the right to refuse service to anyone, for any reason, at any time. Answer floor has a right to decide which account activate or inactive in this Site.

4    Payment process

Answer floor charges fees based on the membership plan. We charge a certain percentage of earned by the course provider, and group related Services. Answer floor charges depend on membership and these services charge by members. Members fee according to their experience, qualification, in which course and feedback earn by users accordingly teaching fees that members earn.

Answer floor may, at Answer floor’s sole discretion, change some or all of Answer floor’s Services at any time. In the event, Answer floor introduces a new service, the fees for that service will be clearly posted and are effective at the launch of the service. Unless otherwise stated, all fees are quoted in US Dollars (USD).

Membership fees calculated on the monthly payment plan. The amount due is calculated on a monthly basis. If there are insufficient funds in a member account, then service will be paused. Members need to pay for membership charges in advance. The minimum sum to open or top-up an account is $10.00. Payment can only be made by credit card, or debit card or PayPal. We shall collect pre-payments from members and the minimum payment is $10.

Members can top-up in their account maximum amount not more than $2000 per transaction and during 1 hour Student can do a maximum number of 4 transactions and in a day 10 transactions per Member. Following the conclusion of charges earn, we shall deduct the amount chargeable in respect of the Lesson from the user’s account. We will then transfer to the relevant Member’s account a certain percentage of this charge and provide another member with a statement illustrating this.

Following the completion of the Lesson, we shall pay the member on (or soon after) the fifth working day of the following month. We shall transfer payment to his/her account, so long as their balance exceeds $100. We will not issue a cheque nor will we make payment in cash. A user’s account will expire if unused for twelve months. After this time any funds in the account will expire. If a user wishes to cancel their account they may do so by written notice to us at any time. We will cancel the account within a week of such notice. Within 21 days of receipt of such a notice of cancellation, we shall refund to the fund’s source the unused balance of the account, less an administration fee of $25.

Being purely a marketplace for enabling register users to connect with each other, we do not warrant that we have verified the credentials or certifications of any user or member. It is for each user to satisfy him/herself on this point, to avoid engaging with a person purporting to have the required professional qualifications and experience, who does not, in fact, have them. To the extent required in each case, each user takes full responsibility to obtain his/her own license and/or professional accreditation which qualifies him/her to provide the Services.

For the avoidance of doubt, we charge the Services Fee, which is a commission fee of the Services Fee that the user earn, which Service Fee will be deducted automatically from the user Services Fee as it is deducted from the Credit with the remainder of the Services Fee then being credited to the user’s Account and paid to the member at the end of every calendar month. We reserve the right to amend the Services Fee at our sole discretion. We may, at our sole discretion, change some or all of our Services at any time. In the event that we introduce a new service, the fees for that service will be clearly posted and are effective at the launch of the service.

You as a user can make an immediate withdrawal request (rather than waiting until the end of the calendar month for payment) if your Account has a balance of greater than 100 USD so long a minimum of USD 100 is maintained in the account. We will process the withdrawal request for payment within 7 business days from the time we receive a request depending on the payout method preferred, subject to payment terms of our payment partners.

Other than as a Fujairah-based service provider, there is no business relationship between us and you. You accept that you are each an independent person and not our partner, principal-agent, employer or employee, nor are you in any other relationship of trust with us. Users or members are individually responsible for paying all fees and applicable taxes associated with using this Site. Each of you fully agrees to indemnify, hold harmless and defend us against such liability and we have the right (but not the obligation) to deduct any tax from your Account at any time. If in any jurisdiction tax is due on the Services Fee, you, the Student, agree to increase the Credit and/or you, the user agrees to reduce the Services Fee to ensure that we receive the Services Fee net of all tax.

5    Refunds policy (Cash withdraw policy)

In being granted access to the Services and the Services, you expressly acknowledge that you waive any statutory right to cancel your contract with us.

Once an Account has been opened and you, as a member has purchased Credit, you may interact with the user to agree to the scope of the Lesson. You may cancel your Account at any time after subscribing, however, no refunds for Credit or PayPal purchased can be provided, regardless of whether on grounds of quality or otherwise. If you subscribe in error you must inform us within 7 calendar days of subscribing and must not use the Services during that time.

You, as a member, work with us on a fixed rate of your services, which you may change as you see fit, but not once a course has commenced. Each user is charged with the Services Fee according to the membership payment plan.  Once the member joined any paid group will automatically deduct the charges from the Credit.

You (user or member) can end the Lesson at any given time by disconnecting, but no refund will be payable to the user for the abandoned Lesson. We are not responsible for the quality or content of any Lesson and make no representation or warranty of any kind as to the standard or quality of the Services provided.

6    Ownership, use, and intellectual property rights

The Site, the Content and all Intellectual Property relating thereto are owned by us, or our licensors or both (as applicable). We (and our licensors, where applicable) reserve all of our (and their) rights in any Intellectual Property in connection with the Terms. This means, for example, that we (and they) remain owners of them and free to use them as we (and they) see fit.

Nothing in the Terms grants you any legal rights in the Site other than as necessary to enable you to access the Site. You agree not to adjust, try to circumvent or delete any notices contained on the Site (including any Intellectual Property notices) and in particular in any digital rights or other security technology embedded or contained within the Site

Answerfloor and the Answer floor logo are our trademarks and service marks. We may apply for further trademarks related to Answer floor products and Services. All registered marks, all pending applications and all future trademarks remain and shall become the property of Answer floor and you agree not to contest any of the same or to seek to establish any marks confusingly similar to ours. Other trademarks and trade names may also be used on this Site. The use of any trademarks on the Site is strictly prohibited unless you have our prior written permission.

7     Prohibited, Questionable and Infringing Items and Activities

You are solely responsible for your conduct, activities, and any and the Content that you share, submit, post, and display on Answerfloor.

You agree that your Content and your use of Answer floor shall not: Be false, inaccurate or misleading; Be fraudulent or involve the sale of illegal, counterfeit or stolen items; Infringe upon any third-party’s copyright, patent, trademark, trade secret or other proprietary or intellectual property rights or rights of publicity or privacy (see also, Answer floor’s Copyright and Intellectual Property Policy); Violate this Agreement, any site policy or community guidelines, or any applicable law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising); Be defamatory, trade libelous, unlawfully threatening, unlawfully harassing, impersonate or intimidate any person (including Answer floor staff or other Members), or falsely state or otherwise misrepresent your affiliation with any person, through for example, the use of similar email address, nicknames, or creation of false account(s) or any other method or device; Be obscene or contain child pornography; Contain or transmit any code of a destructive nature that may damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information; Modify, adapt or hack Answer floor or modify another Site so as to falsely imply that it is associated with Answer floor; and Appear to create liability for Answer floor or cause Answer floor to lose (in whole or in part) the Services of Answer floor’s ISPs or other suppliers. Furthermore, you may not consummate any transaction that was initiated using Answer floor’s service that, by paying to Answer floor the Service Fee, could cause Answer floor to violate any applicable law, statute, ordinance or regulation, or that violates the Terms of Use.

8     Content

Answer floor does not claim ownership rights in the content created, submitted or posted by you (hereinafter “Your Content”). You grant Answer floor the right to use Your Content, a license to enable Answer floor to use any information or content you supply Answer floor so that Answer floor is not violating any rights you might have in that content. You agree to allow Answerfloor to store or re-format your content on Answerfloor and display your content on Answerfloor in any way as Answer floor chooses. Answerfloor will use personal information in accordance with Answerfloor’s Privacy Policy.

As part of a transaction, you may obtain personal information, including email address and other information, from another Answer floor Member. Without obtaining prior permission from the other Member, this personal information shall only be used for that transaction or for Answer floor-related communications. Neither Answerfloor nor the owner of the information has granted you a license to use the information for unsolicited commercial messages. Further, without express consent from the member, you are not licensed to add any Answer floor Member to your email or physical mail list. For more information, you should refer to Answerfloor’s Privacy Policy.

Answer floor considers any unsolicited suggestions, ideas, proposals or other material submitted to it by Members via the Site or otherwise (collectively, the “Material”) to be non-confidential and non-proprietary, and Answer floor shall not be liable for the disclosure or use of such Material. If at Answer floor’s request, any member sends Material to improve this Site (for example through the classroom, message board, teamwork or to customer support), Answer floor will also consider that Material to be non-confidential and non-proprietary and Answer floor will not be liable for use or disclosure of the Material. Any communication by you to Answerfloor is subject to this Agreement. You hereby grant and agree to grant Answer floor, under all of your rights in the Material, a worldwide, non-exclusive, perpetual, irrevocable, royalty-free, fully-paid, sub-licensable and transferable right and license to incorporate, use, publish and exploit such Material for any purpose whatsoever, commercial or otherwise, including but not limited to incorporating it in the API, documentation, or any product or service, without compensation or accounting to you and without further recourse by you, provided the material does not include any personally identifying information of the Member.

By posting Content on Answer floor, it is possible for an outside Site or a third party to re-post that Content. You agree to hold Answerfloor harmless for any dispute concerning this use. If you choose to display your own Answer floor-hosted image on another Site, the image must provide a link back to its listing page on Answerfloor.

9    Your Warranties

Each of the Student hereby warrants that:

he/she will not provide any User with any information that could allow him/her to be personally identified including, but not limited to, phone number, e-mail address, home address, postal address, or website address;

He/she is responsible for assessing the suitability of a Tutor based on their profile;

His/her behavior will not be disruptive, offensive, abusive, unlawful, harassing, defamatory, threatening, harmful, obscene, profane, sexually-oriented, racially offensive or otherwise objectionable in any respect; and

He/she is not less than 21 years of age. the user of less than 18 years of age can only participate with the involvement of a parent or guardian.

10     Information Control

Answerfloor does not control the content provided by Members that are made available on Answerfloor. You may find some content to be offensive, harmful, inaccurate, or deceptive. There are also risks of dealing with people acting under false pretense. By using Answerfloor, you agree to accept such risks and that Answer floor (and Answer floor’s officers, directors, agents, subsidiaries, joint ventures, partners and employees) is not responsible for any and all acts or omissions of Members on Answer floor. Please use caution, common sense, and practice safe buying and selling or join or create groups when using Answerfloor.

Answerfloor is not responsible for the availability of outside websites or resources linked to or referenced on the Site. Answerfloor does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such websites or resources. You agree that Answer floor shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such websites or resources.

11    Accuracy of information and availability of the Site

While we try to make sure that the Site is accurate, up-to-date and free from bugs, we cannot promise that it will always be so. Furthermore, we cannot promise that the Site will be fit or suitable for any purpose. Any reliance that you may place on the information on this Site is at your own risk.

We may suspend or terminate the operation of the Site at any time as we see fit.

Any Content is provided for your general information purposes only and to inform you about us and our products and news, features, services and other sites that may be of interest. It does not constitute technical, financial or legal advice or any other type of advice and should not be relied on for any purposes.

While we try to make sure that the Site is available for your use, we do not promise that the Site is available at all times nor do we promise the uninterrupted use by you of the Site.

12    Submitting information to the Site

While we try to make sure that the Site is secure, we cannot guarantee the security of any information that you supply to us and therefore we cannot guarantee that it will be kept confidential. For that reason, you should not let us have any patentable ideas or patent applications, advertising or marketing suggestions, prototypes, or any other information that you regard as confidential, commercially sensitive or valuable ( Unwanted Submissions). While we value your feedback, you agree not to submit any Unwanted Submissions. You alone accept full responsibility for any use of Unwanted Submissions, by any person(s) other than yourself.

We may use any Unwanted Submissions as we see reasonably fit on a free-of-charge basis (bear in mind that we have no way of knowing whether such information is confidential, commercially sensitive or valuable because we do not monitor the Site to check for these matters). Therefore, we will not be legally responsible for keeping any Unwanted Submissions confidential nor will we be legally responsible to you or anybody else for any use of such Unwanted Submissions

We keep Account information on file. Tutors may be given access to a report on fees earned by them.

13    Interacting with Answer floor member (Meetings) 

Members are solely responsible for interactions with others. QA floor is not involved with user-generated groups, the groups’ requirements, or the meetings.

Answer floor does not supervise or control any Member meetings, Member-initiated online or offline gatherings, or interactions among and between Members and other persons or companies. Members are solely responsible for interactions with others. Members understand that Answerfloor does not in any way screen its Members. All Members are strongly urged to exercise caution and use good judgment in all interactions with others, particularly if meeting offline or in person.

14     Disputes

These Terms of Use are governed by and construed in accordance with the laws of Fujairah and the United Arab Emirates. We will try to resolve any disputes quickly and efficiently. If you are unhappy with the way we deal with any dispute, and you want to initiate court proceedings, the courts of Fujairah will have exclusive jurisdiction to resolve such disputes.

15    Messaging

Answerfloor provides a messaging system as a way to communicate privately with other Answer floor Members. Think of it like email just for Answerfloor. Messaging is used to communicate about tutoring or to build friendly relationships with other Members. Please use common sense when giving out personal information to others.

•    You must not use messaging to send unsolicited advertising or promotions, requests for donations or “spam;”

•    You must not knowingly harass or abuse another Member;

•    If someone explicitly tells you not to contact him or her, you must not contact him or her again; and

•    Sending too many messages too quickly may auto-disable your messaging. You must contact us to have your ability to send messages reinstated.

Misuse of messaging may result in the suspension of account privileges and/or termination of your Answer floor account(s). Suspended or terminated members remain obligated to pay Answerfloor for all unpaid Tutoring Services Fee per these Terms of Use.

17    Community

All registered members are part of our community. Answerfloor has established multiple ways for Members to interact with one another on this Site. Please remember that these are public spaces, so use common sense when sharing personal information. Answerfloor’s role is to facilitate open discussion and support our community through constructive communication. We have some general rules for community conduct, and some spaces have additional rules. Please consider the following:

•    Treat one another with respect. There is a real person behind each name;

•    If your account involves a person under the age of 18, you may not utilize the community features on Answerfloor unless otherwise specified by Answerfloor. (When using Answer floor, those under 18 must, at all times, must have the permission and supervision of a parent or legal guardian who is at least 18 years of age.);

•    Knowingly harassing, insulting or abusing other Members is unacceptable;

•    The community spaces are not the appropriate channel to express disputes with others;

•    Discussing a specific member in a negative way is not allowed; and

•    Do not publicly post another person’s private information without their explicit consent (for example email, conversations, letters, phone numbers, addresses, full names or business transactions).

Violating community policies may result in the suspension of community or other privileges and/or account termination.

21    Group discussion 

The Answer floor teamwork and Study group are places to interact with a broad range of Answer floor community Members worldwide. In our teamwork and Study group, you can read announcements, share questions and answers, and have discussions on various topics of interest. Please consider the following:

•    When using the teamwork and Study group, follow the general rules for Answer floor community conduct;

•    Solicitation for direct donations or other fund-raising is not allowed in the Answer floor;

•    Answer floor does not allow spam in the Teamwork and Study group; for this reason, unsolicited promotion or advertisement from representatives or affiliates of outside Services, Sites or other products is not allowed;

•    Keep your posts on-topic. Do not derail a constructive discussion thread;

•    Start threads in the appropriate section of the Forums; and

•    Consider carefully what information you post in the Study group and teamwork. In general, the Teamwork and Study group serve as a permanent record. In certain circumstances, at Answerfloor’s sole discretion, Answerfloor may remove content from group discussion and Q&A.

Answer floor reserves the right to close any teamwork and classroom thread for any reason. Threads may be moved to a more appropriate section without notice. Violating community policies may result in the suspension of community or other privileges and/or account termination.

19    Groups

Answer floor groups enable Members to gather together and are founded on relationships of mutual respect. Groups may form around a common interest, location, or skill. Groups are intended to facilitate relationships between members to network, promote tutoring and mentoring, meet people with similar interests or skills and accomplish common goals. Any Member of the Answer floor (over the age of 18) may start a group, and each group may be set-up as an open group or invitation-only group.

Please consider the following:

•    A group must have at least one group leader;

•    Please use common sense when giving out personal information and meeting people online or offline;

•    A group may not be used to demonstrate or discuss disputes with others or with Answer floor;

•    Knowingly harassing, insulting or abusing other Members or Answer floor staff is unacceptable behavior within Answer floor groups;

•    A group may not use mature, profane or racist language or images in the group’s name, banner or logo;

•    A group must not promote or glorify hatred, racial or religious intolerance, violence or instruct others to engage in illegal activity;

•    A group may not be used for the sole purpose of redirecting traffic to another web location. Answerfloor reserves the right to refuse links on any profile page or team page for any reason. Unsolicited promotion or advertisement from representatives or affiliates of outside Services, Sites or other products is not allowed;

•    Do not use the term “Answerfloor,” other Answer floor Trademarks or similar marks in a manner likely to cause confusion;

•    Answerfloor staff does not monitor third-party forums (for example Yahoo or Google groups) or other independent teams sites (for example a team’s blog or Site); and

•    Answerfloor will not mediate disputes between Groups and outside parties, nor disputes between groups or group members.

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